1. Who we are
Property Kuala Lumpur N Selangor (referred to here as "we", "us", or "this site") operates the website at www.pkns-property.com. We are an independent editorial directory of new property launches and home-service providers across Kuala Lumpur and Selangor, Malaysia.
For any privacy-related enquiries, please reach us via our contact page.
2. Personal information we collect
2.1 Information you give us directly
We collect personal information only when you provide it to us, including:
- Email address — when you subscribe to our newsletter or submit an enquiry through the contact page
- Name and contact details — when you apply to list a business or send us an editorial correction
- Business information — if you apply to be listed in our directory
- Message content — anything you choose to share in correspondence with us
2.2 Information collected automatically
When you visit the site, we and our service providers may collect technical information including:
- IP address, browser type, operating system, and device information
- Pages visited, time spent, and how you arrived at the site (referrer URL)
- Approximate geographic location (city-level), derived from your IP address
- Cookie and similar identifier data — see Section 5
3. How we use your information
We use personal information for the following purposes:
- To send the newsletter you subscribed to and related editorial updates
- To respond to your enquiries, corrections, takedown requests, or listing applications
- To review and verify business applications for inclusion in our directory
- To understand how the site is used and to improve our editorial coverage
- To detect, prevent, and respond to fraud, abuse, or security incidents
- To comply with applicable Malaysian laws and regulatory requests
We do not use personal information for any purpose materially different from these without obtaining your additional consent.
4. Sharing of information
We do not sell personal information. We may share limited personal information only with:
- Service providers who help us operate the site (e.g. hosting providers, analytics providers, email-delivery providers) — under contracts that require them to protect your information.
- Government or regulatory authorities when we are required to do so by Malaysian law, court order, or lawful regulatory request.
- Successors in interest in the event of a merger, acquisition, or transfer of this site's assets — in which case the recipient will be required to honour this privacy policy.
5. Cookies and similar technologies
We use cookies, web beacons, and similar technologies to operate the site and to understand how it is used. These include:
- Essential cookies — required for the site to function (e.g. remembering page preferences).
- Analytics cookies — used by services such as Google Analytics to measure aggregate usage. These do not personally identify you.
- Third-party embed cookies — set by embedded content such as fonts, maps, or social-media widgets.
Most browsers let you control cookies through their settings. Disabling cookies may affect site functionality.
6. Data retention
We retain personal information only for as long as is necessary for the purposes described above, or as required by Malaysian law. Newsletter subscribers may unsubscribe at any time, and once you unsubscribe we will remove your email from the active mailing list. Contact and enquiry records are typically retained for up to 24 months.
7. Your rights under the PDPA
The Malaysian Personal Data Protection Act 2010 gives you rights in respect of the personal information we hold about you. Subject to lawful exceptions, you have the right to:
- Access the personal information we hold about you
- Correct personal information that is inaccurate, incomplete, or outdated
- Withdraw your consent to our processing of your personal information at any time
- Limit how we process or disclose your personal information
- Request deletion where retention is no longer necessary for the original purpose
To exercise any of these rights, please contact us via our contact page. We will respond within 21 days of receiving a valid request, as required under the PDPA.
8. Security
We apply reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
Some of our service providers may operate servers outside of Malaysia. Where personal information is transferred outside Malaysia, we ensure that an equivalent standard of protection applies — including, where appropriate, contractual safeguards with the recipient.
10. Children
This site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.
11. Updates to this policy
We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. The "Last updated" date at the top of this page indicates when this policy was most recently revised. Significant changes will be communicated via the site or by email to newsletter subscribers.
12. Contact
If you have any questions about this privacy policy or our handling of personal information, please contact us via our contact page.